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Step 2: Login with your OneID staff number and current OneID password.

Step 3: Set up three secret answers. This will improve future password management. You will be asked to enter the answers to questions that you set up when setting your OneID previously, then click Next.

Step 4: Create a new password that meets the guidelines.

Step 5: Update WiFi, email and saved passwords on devices using your new OneID password. (Mac users, your Mac Keychain password will not change automatically. To update it to match your new OneID password, use the Keychain Access utility located within Applications.)

What if I don’t know or can’t remember


the secret answers that I set up?

Contact the IT Service Desk on 02 9850 4357 between 8am-8pm Monday to Friday and 10am-6pm Saturday and Sunday..