Tuesdays, Wednesdays and Sundays continued to be the most popular days for iLab sessions, although overall usage of the product fell steadily from mid November to early December as Macquarie University students undertook examinations.
Before the understandable drop in iLab usage that coincided with the three-week examination period, students users of the Microsoft Windows 7 desktop peaked at 98 and students sessions peaked at 213. With the Apple Mac OS X Snow Leopard desktops, student users peaked at 23 and students sessions peaked at 42. Interestingly, staff usage of the Mac OS X Snow Leopard desktops was consistent and, at times, even higher than that of students.
From 30 October to 8 December, HelpDesk handled seven requests for assistance with iLab.